12 November 2020
Several governments across Europe including France, Germany, Spain, Italy, Slovenia, Belgium and Greece have advised that due to the increasing infections of COVID-19, they have increased restrictions in an attempt to slow the spread of the virus. As a result, there may be some delivery delays to these destinations, and the estimated delivery times listed below may be impacted. We are also reviewing the situation in the United Kingdom and whether the new national restrictions may lead to additional delays.
In addition, there has been a report of COVID-19 outbreak at Kuala Lumpur International Airport and items transiting through Malaysia may be affected. The estimated delivery times listed below for items destined to China, Malaysia, Indonesia, Philippines, Thailand, Bangladesh, Korea and Myanmar may be further impacted by delays.
Please refer to the updated list of suspended destinations below. Items addressed to these destinations will be returned to the sender.
International Standard, Registered Post letters and Economy air letters have resumed to Lebanon, Argentina, Oman, Brazil and India as of 10 November.
There are still delivery delays to all international destinations because of the impacts of COVID-19, including due to airline capacity and in-country delivery impacts. For updated delivery time estimates, check the table below. Please note, Australia Post has resumed the “Economy Air” international delivery service for parcels to New Zealand, Hong Kong, China and the United Kingdom at retail outlets and via MyPost Business.
Estimated delivery times for available destinations
We've updated our delivery time estimates for all available destinations and services based on our latest performance data, as well as information from airlines and international postal partners.
These estimates are subject to change and should be used as a guide only. The delivery times are estimated from the time of posting in Australia to delivery in metro locations in the destination country. They don't include time spent in customs, which is out of our control.
For items sent via our Standard service, please allow 10 business days after the estimated delivery timeframe prior to contacting us
Due to increased travel time between facilities for items lodged from SA, TAS or NT please allow additional time for delivery as per below:
Standard - add 7 business days to all estimated delivery times.
Note that items addressed to the suspended destinations will be returned to the sender.