Important updates regarding COVID-19

We wish to advise all our wonderful customers it is business as (semi)usual for SKINNED. However we would like to advise our customers of the potential shipping delays/impacts for orders currently being sent throughout the world. 

If you have any queries at all regarding your order please contact Australia Post first with your tracking number.

DELIVERY & HANDLING TIME

We know you want your new SKINNED products asap, therefore all orders are sent within 1 - 2 business day after order and are only sent on Mondays, Wednesdays and Fridays. For example- orders placed on Sunday will be sent Monday, orders placed on Wednesday will be sent Friday and so on. During peak times there may be a slight delay in getting your order our however we will update you on any delays.

Important updates regarding COVID-19

We wish to advise all our wonderful wholesalers it is business as (semi)usual for SKINNED. However we would like to advise our customers of the potential shipping delays/impacts for orders currently being sent throughout the world. 
If you have any queries at all regarding your order please contact Australia Post first with your tracking number.

DELIVERY & HANDLING TIME

We know you want your new SKINNED products asap, therefore all orders are sent within 1 - 2 business day after payment of invoice is received and are only sent on Mondays, Wednesdays and Fridays. For example- orders placed on Sunday will be sent Monday, orders placed on Wednesday will be sent Friday and so on. During peak times there may be a slight delay in getting your order our however we will update you on any delays.

For more countries please click HERE


Latest update from Australia Post

WA delivery delays due to extreme weather

8 February 2021

Parcel Post and StarTrack Road Express parcels may be delayed. We’ll provide further updates as soon as we can.

 

Sending overseas – new customs requirements apply

January 2021

Senders must now provide customs information electronically prior to posting international parcels and express letters to certain countries. Articles sent without this information may be delayed or returned to sender. MORE INFO

Deliveries to Spain may be delayed

13 January 2021

Extreme weather conditions are disrupting air, road and rail transport across Spain. Deliveries may be delayed as a result. We'll update you with further info as soon as we can.

Deliveries to UK may be delayed

5 January 2021

Heightened COVID-19 restrictions in the United Kingdom may affect services and deliveries may be delayed as a result.

Possible impacts on all orders

Please note the following information is taken directly from the Australia Post website and is current at the time of publishing. If you wish to find out further information or check for any updates please visit the Australia Post website.

Current delivery times

We’re delivering as quickly and safely as we can, but many items are taking longer than usual.

 

Read more on National delivery impacts here


International delivery impacts of novel coronavirus

Please note the following information is taken directly from the Australia Post website and is current at the time of publishing. If you wish to find out further information or check for any updates please visit the Australia Post website.

Deliveries to Europe – delays due to high COVID-19 case numbers

10 December 2020

European deliveries are being affected by increased COVID-19 restrictions across several countries. These include France, Germany, Spain, Italy, Slovenia, Belgium, Luxembourg and Greece. Items sent to these countries may be delayed as a result.

12 November 2020

Several governments across Europe including France, Germany, Spain, Italy, Slovenia, Belgium and Greece have advised that due to the increasing infections of COVID-19, they have increased restrictions in an attempt to slow the spread of the virus. As a result, there may be some delivery delays to these destinations, and the estimated delivery times listed below may be impacted. We are also reviewing the situation in the United Kingdom and whether the new national restrictions may lead to additional delays.

In addition, there has been a report of COVID-19 outbreak at Kuala Lumpur International Airport and items transiting through Malaysia may be affected. The estimated delivery times listed below for items destined to China, Malaysia, Indonesia, Philippines, Thailand, Bangladesh, Korea and Myanmar may be further impacted by delays.

Please refer to the updated list of suspended destinations below. Items addressed to these destinations will be returned to the sender.

International Standard, Registered Post letters and Economy air letters have resumed to Lebanon, Argentina, Oman, Brazil and India as of 10 November.

There are still delivery delays to all international destinations because of the impacts of COVID-19, including due to airline capacity and in-country delivery impacts. For updated delivery time estimates, check the table below. Please note, Australia Post has resumed the “Economy Air” international delivery service for parcels to New Zealand, Hong Kong, China and the United Kingdom at retail outlets and via MyPost Business.

Estimated delivery times for available destinations

We've updated our delivery time estimates for all available destinations and services based on our latest performance data, as well as information from airlines and international postal partners.

These estimates are subject to change and should be used as a guide only. The delivery times are estimated from the time of posting in Australia to delivery in metro locations in the destination country. They don't include time spent in customs, which is out of our control.

For items sent via our Standard service, please allow 10 business days after the estimated delivery timeframe prior to contacting us 

Note that items addressed to the suspended destinations will be returned to the sender.